How to factory reset hp printer: A Comprehensive Guide

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Restoring your HP printer to its factory default settings can be an effective solution for resolving persistent issues such as connectivity problems, recurring error messages, and performance slowdowns. This guide will provide detailed instructions on how to perform a factory reset hp printer using various methods, including the printer control panel, the Embedded Web Server (EWS), and the HP Smart App. Additionally, we’ll address common concerns and troubleshooting tips to help you manage your HP printer effectively.

To connect HP DeskJet 2622 to WiFi, first ensure your printer is powered on and the WiFi network is available.

Why Restore Factory Defaults?

Restoring factory defaults can help resolve several issues:

  • Persistent Errors: Clear error messages that standard troubleshooting steps can’t fix.
  • Performance Issues: Restore the printer to its original settings to resolve sluggish performance or unresponsiveness.
  • Connectivity Problems: Re-establish a fresh connection to your network by resetting network settings.
  • Security Concerns: Erase personal data and configurations, preparing the printer for a new user.
  • Configuration Problems: Revert to default settings to fix complex or incorrect configurations.

Preparation Before Resetting

Before you proceed with resetting your HP printer, it is essential to take a few preparatory steps:

  1. Backup Settings: Note down important settings such as WiFi network names and passwords.
  2. Print Network Configuration Page: Print a network configuration page to have a record of your current settings.
  3. Ensure Stable Power Supply: Make sure your printer is connected to a stable power source to avoid interruptions during the reset process.

Method 1: Restoring Factory Defaults Using the Printer Control Panel

Step-by-Step Instructions

  1. Turn On the Printer: Ensure your HP printer is powered on.
  2. Access the Control Panel: Navigate to the printer’s home screen using the touch display or buttons.
  3. Open Setup Menu:
    • Go to the “Setup” or “Settings” menu. This may also be listed as “Printer Maintenance” on some models.
  4. Navigate to Restore Defaults:
    • Select “Restore Defaults” or “Restore Factory Settings” from the menu options.
  5. Confirm the Reset:
    • Confirm your selection. The printer will proceed to reset and restart automatically.
  6. Reconfigure Settings:
    • After the reset, you’ll need to reconfigure settings such as language, date and time, and network connection.


  • User-Friendly: Accessible directly from the printer.
  • Comprehensive: Resets all settings to factory defaults.


  • Model-Specific Navigation: The exact menu names and navigation steps may vary by model.

Method 2: Restoring Factory Defaults Using the Embedded Web Server (EWS)

Step-by-Step Instructions

  1. Find Printer IP Address:
    • Print a network configuration page or check the IP address on the printer’s display.
  2. Access EWS:
    • Open a web browser on your computer and enter the printer’s IP address in the address bar.
  3. Log In to EWS:
    • Log in with admin credentials. If you haven’t set a custom password, the default may be “admin” or “1234.”
  4. Navigate to Factory Reset:
    • Go to the “Settings” or “System” tab, then find the “Service” or “Administration” section.
    • Select “Restore Factory Settings” or “Reset All Settings.”
  5. Confirm the Reset:
    • Follow the on-screen instructions to confirm the reset.


  • Remote Access: Allows for resetting the printer from your computer.
  • Detailed Configuration Options: Provides more detailed settings management.


  • Requires Network Access: The printer must be connected to the network.
  • Login Required: Admin credentials needed to access the settings.

Method 3: Factory Reset HP Printer Using the HP Smart App

Step-by-Step Instructions

  1. Download and Open HP Smart App:
    • Download the HP Smart App from your app store and open it on your smartphone or tablet.
  2. Add Your Printer:
    • Ensure your printer is turned on and connected to the same network as your mobile device.
    • Select your printer from the list in the app.
  3. Access Advanced Settings:
    • Navigate to “Printer Settings” or “Advanced Settings” in the app. This may redirect you to the Embedded Web Server (EWS).
  4. Perform Factory Reset:
    • Follow the prompts to access the factory reset options in the EWS interface.


  • Convenient: Allows for easy management from a mobile device.
  • Comprehensive: Provides access to advanced settings.


  • App Dependency: Requires the HP Smart App.
  • Network Requirement: The printer must be on the same network as your mobile device.

Common Issues and Troubleshooting

Printer Not Found on Network

  • Check Network Connection: Ensure the printer is connected to the network.
  • Restart Devices: Restart the printer, router, and your computer or mobile device.
  • Use Static IP: Assign a static IP address to your printer to avoid network conflicts.

Forgot Admin Password

  • Reset Credentials: Perform a factory reset to restore the default admin password.
  • Contact Support: If unable to reset, contact HP support for assistance.

Network Configuration Errors

  • Print Configuration Page: Verify the network settings by printing a configuration page.
  • Re-enter WiFi Details: Ensure the correct SSID and password are entered.

Frequently Asked Questions (FAQs)

What is a factory reset on an HP printer?

A factory reset restores the printer to its original factory settings, erasing all user-configured settings and data.

How do I reset my HP printer to factory settings?

You can reset your HP printer via the printer control panel, the Embedded Web Server (EWS), or the HP Smart App. Detailed instructions for each method are provided above.

Will a factory reset delete all my settings?

Yes, a factory reset will delete all user-configured settings, including network configurations, custom settings, and stored data.

How do I access the Embedded Web Server (EWS)?

Find your printer’s IP address and enter it into a web browser’s address bar to access the EWS.

Is it safe to perform a factory reset?

Yes, it is safe, but ensure you have noted down any important settings as they will be erased.

What should I do if my printer does not respond after a reset?

Check the power supply, ensure the printer is turned on, and try restarting it. If issues persist, contact HP support.


Restoring your HP printer to its factory default settings can effectively resolve various technical issues and restore the device to its optimal functionality. By following the detailed steps outlined in this guide, you can perform different types of resets depending on your specific needs. Whether you choose to use the printer control panel, the Embedded Web Server (EWS), or the HP Smart App, make sure to back up important settings before proceeding to avoid losing critical information. With these tools and knowledge, you can maintain your HP printer’s performance and reliability, ensuring it continues to meet your printing needs efficiently.

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